Fancy travelling on a cheap new modern airline in Business or first class, with a convenient and hassle free experience in the United Arab Emirates? Well from my own experience aswell as other passengers I have spoken to everything is not as it seems... (a couple of links are below, but I have no control over their content.) From my own experience Etihad airways are a complete disaster and I wouldn't believe anything they told me... best advice travel with a video camera and keep it on at all times!!! Coral economy, Pearl Business, Diamond First... mmmm real fancy names... but how would you rate the product and service?
These links are just a selection of whats on offer, so my advice is before reading any PR do your own research online before booking... search "Etihad Complaints", "Etihad reviews" and so on...
http://yaya2020.wordpress.com/2009/01/20/united-arab-emirates-is-the-biggest-gimmick-in-the-world-etihad-story-3/
http://open.salon.com/blog/imgod/2009/03/22/never_fly_ethihad_airways/comment
Thursday, April 2, 2009
Wednesday, April 1, 2009
Etihad Airways bad flight communications
Etihad makes its own press...
http://www.youtube.com/watch?v=EzceTcwNGUY&feature=related
Video 12 recorded at 1045am 30/01/09. Alright for the cabin crew, they have had a change of shift, but the passengers cannot go home, we are stuck with ETIHAD AIRWAYS. Listen to the pilot say we need more time to refuel for the 40 minute journey from Al Ain to Abu Dhabi! As if they haven't had long enough already... we are not flying from London this time. You can hear in my previous videos that the previous Etihad pilot had already confirmed refuelling had been completed hours earlier! we hadnt moved an inch in the meantime...we wouldnt have been in this mess, if Etihad had enough fuel to get us to Abu Dhabi in the first place, where the airport remained open with flightslanding and taking off. To top it all, listen to this pilot state we could land innear zero visibility anyway, using autopilot! why did it take all night to work this out?? He then says there is still bad fog but we should be ok and will finally take off. There was no sign of fog at any stage of this Etihad flight nor on final approach, as per videos. Make your own mind up ... I will never flyEtihad airways again. There are many airlines out there so use one that is safe, reliable and trustworthy otherwise you end up with a pig in a poke. Cheap fares alone mean nothing, as a camel would have been cheaper and more comfortable!
http://www.youtube.com/watch?v=EzceTcwNGUY&feature=related
Video 12 recorded at 1045am 30/01/09. Alright for the cabin crew, they have had a change of shift, but the passengers cannot go home, we are stuck with ETIHAD AIRWAYS. Listen to the pilot say we need more time to refuel for the 40 minute journey from Al Ain to Abu Dhabi! As if they haven't had long enough already... we are not flying from London this time. You can hear in my previous videos that the previous Etihad pilot had already confirmed refuelling had been completed hours earlier! we hadnt moved an inch in the meantime...we wouldnt have been in this mess, if Etihad had enough fuel to get us to Abu Dhabi in the first place, where the airport remained open with flightslanding and taking off. To top it all, listen to this pilot state we could land innear zero visibility anyway, using autopilot! why did it take all night to work this out?? He then says there is still bad fog but we should be ok and will finally take off. There was no sign of fog at any stage of this Etihad flight nor on final approach, as per videos. Make your own mind up ... I will never flyEtihad airways again. There are many airlines out there so use one that is safe, reliable and trustworthy otherwise you end up with a pig in a poke. Cheap fares alone mean nothing, as a camel would have been cheaper and more comfortable!
Tuesday, March 31, 2009
Etihad Airways Bad communications
I HAD THE MISFORTUNE TO FLY ETIHAD AIRWAYS ON 29/01/09. WE EXPERIENCED OVER 24 HOUR DELAY ASWELL AS DIVERSION TO AL AIN AIRPORT AS WE DIDNT HAVE ENOUGH FUEL ONBOARD. THE PILOT TRIED TO BLAME THE WEATHER FOR THIS FACT ... NOT MUCH USE WHEN YOU ARE EITHER STUCK ONBOARD AN AIRCRAFT ON THE GROUND WITH VERY LITTLE IN THE WAY OF REFRESHMENTS, OR THEN TRANSFERRED TO THE AIRPORT TERMINAL FOR 4 TO 5 HOURS WITH ZERO REFRESHMENTS NOT EVEN WATER. AFTER 12 HOURS WE FOUND OURSELVES IN ABU DHABI AIRPORT TO FIND OUR FLIGHT CONNECTION HAS LEFT WITHOUT US DESPITE BEING TOLD IT WOULD WAIT FOR US. WE WERE TOLD WE WOULD GET AN UPGRADE BUT WE DIDNT GET ONE EITHER! WE THEN HAD 12 MORE HOURS TO WAIT IN ABU DHABI BEFORE GETTING OUR ONWARD FLIGHT. TOTAL 24 HOUR DELAY. LOOK AT THE ETIHAD WOMANS FACE AS I AM SPEAKING TO THE DUTY MANAGER IN MY YOUTUBE VIDEO SEE http://www.youtube.com/ETIHADFLIGHT. . .CUSTOMER SERVICE ETIHAD STYLE . . .HER FACE SAYS IT ALL!I WILL NEVER TRAVEL ETIHAD AIRWAYS AGAINWATCH THE FOLLOWING VIDEOS FROM THE SAME FLIGHT TO GIVE YOU A FEEL OF WHAT A 24 HOUR DELAY WITH MISSED ONWARD CONNECTING FLIGHTS, FEELS LIKE. IN MY CASE THIS RESULTED IN JUST OVER A 24 HOUR DELAY, OF WHICH A HOTEL WAS PROVIDED FOR ABOUT 7 HOURS OF THIS. 5 HOURS WAS SPENT IN AL AIN AIRPORT WITH NO INFORMATION, NO FOOD, NOR DRINK. THE REST OF THE TIME WE WERE KEPT ONBOARD THE AIRCRAFT WITH VERY LIMITED REFRESHMENTS OF RATHER POOR QUALITY. WHAT WOULD A PROPER AIRLINE DO... APOLOGISE PERHAPS AND PROVIDE ACCOMMODATION FOR MOST OF THE DELAY WITHOUT HAVING TO BE TOLD WHAT THERE RESPONSIBILITIES WERE... PERHAPS A PROPER AIRLINE WOULD ISSUE MEAL VOUCHERS AT THE AIRPORT...PERHAPS A PROPER AIRLINE WOULD CARRY ABOUT 20 MINUTES WORTH OF EXTRA FUEL TO ALLOW FOR BAD WINDS OR ANY OTHER UNFORESEEN CIRCUMSTANCES... MOST OTHER FLIGHTS MANAGED TO DO THIS WHY COULDN'T ETIHAD???IT APPEARS THIS CASE ISN'T A ONE OFF EITHER.
Subscribe to:
Posts (Atom)
Posts
